{"id":3821,"date":"2020-03-19T10:43:33","date_gmt":"2020-03-19T10:43:33","guid":{"rendered":"https:\/\/crbdirect.org.uk\/?page_id=3821"},"modified":"2021-05-03T07:09:16","modified_gmt":"2021-05-03T07:09:16","slug":"what-are-the-opening-hours-of-the-crb-direct-customer-support-team","status":"publish","type":"page","link":"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-are-the-opening-hours-of-the-crb-direct-customer-support-team\/","title":{"rendered":"What are the opening hours of the CRB Direct customer support team?"},"content":{"rendered":"<div class=\"row \">\n<div class=\"span6 \"><p>Our UK Customer Support Team are available between 10.00am \u2013 5.00pm Monday to Friday (Excluding public holidays). Although we are unable to offer phone support outside of these hours, our processing team continue to process and submit completed applications to the Disclosure and Barring service and Disclosure Scotland. <a href=\"https:\/\/crbdirect.org.uk\/crb-check-application\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">Contact us<\/a>.<\/p>\n<p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/\">Back to videos<\/a><\/p>\n<a href=\"https:\/\/crbdirect.org.uk\/crb-check-application\/\" title=\"Start my check\" class=\"btn btn-default btn-large btn-inline apply-btn mycheck\" target=\"_self\"><i class=\"icon-pencil\"><\/i>Start my check<\/a><!-- .btn -->\n<p>&nbsp;<\/p><\/div>\n<div class=\"span6 \"><p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/LgpSt2vMjLg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p><\/div>\n<\/div><!-- .row (end) -->\n<div class=\"row \">\n<div class=\"span12 \"><h3>More DBS check FAQ videos<\/h3><\/div>\n<\/div><!-- .row (end) -->\n<div class=\"row \">\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/who-issues-the-basic-dbs-check-certificate\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/who-issues-the-basic-dbs-check-certificate\">Who issues the Basic DBS check certificate?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/difference-between-basic-standard-and-enhanced\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/difference-between-basic-standard-and-enhanced\">What is the difference between Basic, Standard &amp; Enhanced CRB checks?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-get-an-enhanced-dbs-check-for-myself\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-get-an-enhanced-dbs-check-for-myself\">Can I get an Enhanced DBS check for myself?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/is-it-possible-to-get-a-free-dbs-check\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/is-it-possible-to-get-a-free-dbs-check\">Is it possible to get a free DBS check?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-does-dbs-check-show\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-does-dbs-check-show\">What does DBS check show?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-download-a-copy-of-my-certificate\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-download-a-copy-of-my-certificate\">Can I download a copy of my DBS check certificate?<\/a><\/p><\/div>\n<\/div><!-- .row (end) -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3800,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What are the opening hours of the CRB Direct customer support team?<\/title>\n<meta name=\"description\" content=\"Our UK Customer Support Team are available between 10.00am \u2013 5.00pm Monday to Friday (Excluding public holidays).\" \/>\n<meta name=\"robots\" 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