{"id":3837,"date":"2020-03-19T10:50:09","date_gmt":"2020-03-19T10:50:09","guid":{"rendered":"https:\/\/crbdirect.org.uk\/?page_id=3837"},"modified":"2021-05-03T08:30:03","modified_gmt":"2021-05-03T08:30:03","slug":"where-are-crb-directs-support-staff-based","status":"publish","type":"page","link":"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/where-are-crb-directs-support-staff-based\/","title":{"rendered":"Where are CRB Directs support staff based?"},"content":{"rendered":"<div class=\"row \">\n<div class=\"span6 \"><p>Providing exceptional customer service is one of the most important things we do at <a href=\"https:\/\/crbdirect.org.uk\/about-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">CRB Direct<\/a>. Our success means that we receive retuning customers as well as referrals and we believe that our UK support staff are one of the main contributors to this. Our Trustpilot score is a great example of what can be achieved when staff genuinely care about the customers they speak to.<\/p>\n<p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/\">Back to videos<\/a><\/p>\n<a href=\"https:\/\/crbdirect.org.uk\/crb-check-application\/\" title=\"Start my check\" class=\"btn btn-default btn-large btn-inline apply-btn mycheck\" target=\"_self\"><i class=\"icon-pencil\"><\/i>Start my check<\/a><!-- .btn -->\n<p>&nbsp;<\/p><\/div>\n<div class=\"span6 \"><p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/PcG2gZgl86c\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p><\/div>\n<\/div><!-- .row (end) -->\n<div class=\"row \">\n<div class=\"span12 \"><h3>More DBS check FAQ videos<\/h3><\/div>\n<\/div><!-- .row (end) -->\n<div class=\"row \">\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-is-crb-cloud\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-is-crb-cloud\">What is CRB Cloud?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-are-the-opening-hours-of-the-crb-direct-customer-support-team\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/what-are-the-opening-hours-of-the-crb-direct-customer-support-team\">What are the opening hours of the CRB Direct customer support team?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/who-issues-the-basic-dbs-check-certificate\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/who-issues-the-basic-dbs-check-certificate\">Who issues the Basic DBS check certificate?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/difference-between-basic-standard-and-enhanced\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/difference-between-basic-standard-and-enhanced\">What is the difference between Basic, Standard &amp; Enhanced CRB checks?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-get-an-enhanced-dbs-check-for-myself\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/can-i-get-an-enhanced-dbs-check-for-myself\">Can I get an Enhanced DBS check for myself?<\/a><\/p><\/div>\n<div class=\"span2 \"><p><a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/is-it-possible-to-get-a-free-dbs-check\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-3928 size-full\" src=\"https:\/\/crbdirect.org.uk\/wp-content\/uploads\/2020\/03\/video-suggestions.png\" alt=\"Video suggestions\" width=\"300\" height=\"154\" \/><\/a><br \/>\n<a href=\"https:\/\/crbdirect.org.uk\/dbs-check-faq-videos\/is-it-possible-to-get-a-free-dbs-check\">Is it possible to get a free DBS check?<\/a><\/p><\/div>\n<\/div><!-- .row (end) -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3800,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Where are CRB Directs support staff based?<\/title>\n<meta name=\"description\" content=\"Providing exceptional customer service is one of the most important things we do at CRB Direct.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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